17. Deliver Results.

While we appreciate effort, we recognize, reward and celebrate results. Follow-up on everything and take responsibility to ensure tasks get completed. Set high goals, use measurements to track your progress, and hold yourself accountable for achieving those results. The scoreboard represents our true performance.

Read Associate Stories on this Fundamental

Marc’s message: Imagine you are rooting for your favorite sports team. You are loyal, care about them deeply (your school or city, etc.) and always ...
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Jim’s message: It’s great to see a colleague giving his or her best, but it’s all for naught if they aren’t getting the right ...
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Karen’s Message: Did you know that every day we have over 50 trucks loaded by 6:00 a.m. by our Associates who work the night shift ...
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Dave’s Message: A few weeks ago I told my daughter Emily that she needed to clean her room before she could spend the night at ...
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