17. Deliver Results.

While we appreciate effort, we recognize, reward and celebrate results. Follow-up on everything and take responsibility to ensure tasks get completed. Set high goals, use measurements to track your progress, and hold yourself accountable for achieving those results. The scoreboard represents our true performance.

Tommy's Message:

Intentions can be dangerous. Intentions are those things that we mean to do. We can all have “good intentions,” but good intentions in themselves won’t complete a task.

This fundamental, in my mind, is very similar to the “See It, Own It, Solve It, Do It” fundamental. We get positive results by seeing an opportunity, taking ownership, of it, solving the issue, and driving the project to completion. However, if we stopped at simply solving the problem, would we be delivering the desired results? Obviously not the kind of results our managers would like to see. Delivering results is all about execution! Without executing what we have prepared, we would never get the results we want.

Being that I’m a huge Browns fan, I’ll use them as my example. All offseason we’ve heard that they are preparing for a big year. They’ve set their goals high, they’ve acquired some incredible talent on offense and defense (sorry Steeler fans), and they have the drive and passion to be, in the words of Odell Beckham Jr, legendary! However, the one thing they have to do in order to deliver their desired result, of winning a Super Bowl, is to execute.

There are a few people at Famous who I’ve noticed really deliver results on a regular basis. One being Bruce Raff who is basically a jack of all trades and always does an excellent job helping out Marketing at our Expo’s. Additionally, is the entire IT team, who are always running around (sometimes literally) trying to fix our problems as quickly as possible.

Tommy Klayko
Marketing Specialist