What We Do
Famous Supply is a wholesale-only business committed to serving our professional customers. We sell into the residential, commercial and industrial market segments for new construction, replacement, repair, remodel, parts and service.
Famous stocks over 45,000 quality HVAC, Plumbing, Industrial, LED Lighting and Building Products. Our customers have convenient access to our vast inventory through our 27 branch counter locations, 3 distribution centers, and 11 kitchen, bath and building product showrooms. We offer technical support and customer service with multiple customer support teams, and our fleet of over 100 trucks provide next- and same-day delivery. Our 18 Famous University training classrooms give customers and their employees opportunities to continue learning and growing their business.
Advertising Club Programs
Famous offers turnkey advertising and marketing programs to our customers. Combining the power of direct mail and digital components, these programs are intended to get the phones ringing and generate leads for our contractors to help them grow their businesses and increase brand awareness in their local markets. To learn more, please speak with a Famous sales associate.
Famous provides business development services to our contractors to help them grow their businesses. We have knowledgeable experts to help your business find solid footing areas such as finance, accounting, HR (recruiting, training, legal), inventory management, and more. To learn more, please speak with a Famous sales associate.
When homeowners come to us, we send them to you. Famous Supply is dedicated to the trade professional and will provide your business with leads when we encounter retail customers in need. Fill out our Contractor Referral Form today!
Our credit team is here to help you establish a line of credit with Famous Supply. Our credit application process is easy! Simply download and fill out the credit application, then mail the original back to us. Once we receive and process your application, one of our credit professionals will contact you. Download Credit Application
Cut the clutter and get organized today with eBilling options. Gain peace of mind with invoices and statements individually emailed with less chance of loss. Securely look up your invoices and statements when you need. Gain immediate access to download invoices directly into your accounting software for your convenience. To enroll you will need the web enrollment token located at the bottom of your invoice. Enroll today!
We design a customized inventory system to meet your needs using your part numbers. This technology allows us to generate replenishment orders expediently and efficiently. We will help you find the right solution to streamline your reorder process. Our associates can work with you, at your location, to help you implement a replenishment system best suited for your warehouse, stockroom and/or truck(s). To learn more, please speak with a Famous sales associate.
Systems Integration Services
Our IT team can help your business thrive by integrating our business system with yours for speed and ease of transactions.
Our highly trained Famous University instructors have created an innovative curriculum that provides education in HVAC, Hydronics and Plumbing. Our courses, hands-on-workshops, webinars and seminars help raise the standards in the fields we serve. A variety of affordable, customized enrollment options are available to suit you and your company. Many courses are State of Ohio certified and NATE certified upon request. To receive NATE certification, please fill out this form. To learn more about enrollment options and to view class schedules, click here.
45,000+ SKUs in Stock
The right products at the right price, where and when you need it! Get the high-quality products you need from the team who knows your business. HVAC equipment and parts, plumbing fixtures and supplies, LED lighting lamps and fixtures, pipe, valves and fittings, windows, doors, cabinetry, and more, Famous has what you need to get the job done. Shop online now!
After Hours Emergency #
We understand that life doesn’t always go as planned. But don’t worry; we’re here to help you be prepared for the unexpected. All 27 Famous Supply branch locations offer after hours emergency service and are staffed by experienced associates ready to assist in the event of an emergency. After Hours Emergency fees compensate the associates who take time away from their families to open up a branch to service the customer. To find the After Hours Emergency # for your local branch, click here.
B-Tank Exchange Program
Swap out your empty Oxygen, Nitrogen, Acetylene B, and Acetylene MC tanks(s) for a full tank(s) while picking up the products you need. To check on availability at your local branch, click here.
eFamous Online and Mobile Ordering
Take Famous with you wherever you are. Whether you’re on the job or in the office, pricing and inventory availability is available to you 24/7. Research and buy from more than 400,000 products. Get real-time inventory and pricing, product specifications and technical information. Stay organized with frequently bought item lists, track orders, and more. Sign up today!
Express Will Call
Order ahead, walk in, pick up, and get back to the job. Quick, easy and convenient! Place your order on the phone or online, and your order will be ready for pick up within 30 minutes. Pick-up is easy and fast, so your employees don’t wait around for materials. Get in and get out with the products you need, when you need them, hassle free. Start saving time and place your Famous Express Will Call order today! Available at all Famous Supply branch locations.
- Specify Will Call when placing your order, have PO or Job Name ready. Orders placed will be ready for pick up within 30 minutes.
- Pick up your order at Express Will Call, have PO or Job Name ready.
- Forgot an item? No worries! We will accommodate you on pick-up.
Kitchen and Bath Showrooms with Designers
With 11 showrooms across our footprint, there is a showroom near you with designers ready to help inspire and design your dream! Our showrooms offer a full selection of fixtures, sinks, cabinetry, vanities, countertops, hardware, appliances, lighting fixtures, windows and exterior door selections. Walk through our stunning, working displays designed for today’s tastes and discover the extensive array of quality products that can turn any vision into reality. Find a showroom near you!
Outside Sales Representatives
Our sales team is dedicated to supporting your business needs, offering technical assistance and providing application recommendations and solutions.
Property Management / MRO
Take advantage of our supply of the maintenance, repairs and operations (MRO) products needed to run and improve the property you manage. From small apartment complexes to large multi-family housing developments, our solution can scale to meet your needs. Call us at 330-968-0704 to get the supply products you need.
Rental Tool Program
Some jobs require special tools that can be expensive. Why spend thousands of dollars on a tool when you can rent it from Famous Supply at a fraction of the cost? Find the right tool for the job with Famous’ Rental Tool Program. Rental tools offered include: Burnham Boiler Jack Set, Grinnell Portable Roll Groover, Aquatherm Fusion Heater Kit, Milwaukee ProPex Tool Kit, Pex Gun Kit, Ridgid MegaPress Kit, Uponor Corded Expander Tool, and more! Call your local Famous Supply branch to learn more about tool rentals.
Customer safety and environmental stewardship is increasingly important which is why we’ve partnered with Thermostat Recycling Corporation to ensure that mercury thermostats are safely collected and properly disposed. Mercury is a harmful health hazard to humans and wildlife that can contaminate the environment if not disposed of properly. With the help of utility companies and thousands of other national partners, we’ve collected over 2.1 million tons of mercury since 2007. All Famous Supply branch locations collect mercury thermostats for recycling. Find a branch near you.
24/7 Commercial Water Heater Delivery
Losing hot water isn’t just an inconvenience. For businesses, it means losing customers. Famous offers 24/7 Bradford White commercial water heater delivery. Any time, day or night, Famous jumps to action to deliver new commercial water heaters within three hours. The new Bradford White water heater gets set where it’s to be installed, and Famous hauls away the old one. Service areas include the greater Akron, Cleveland, Columbus, Toledo and Pittsburgh areas. Contact us for more information. Call 855-446-8987; email email@example.com or submit Famous’ commercial water heater delivery form.
FLS Delivery Alerts
Eliminate the guesswork when tracking a delivery. Famous Logistics Services (FLS) provides real-time delivery information when you want it. Thanks to alerts from FLS, you can schedule labor more effectively and know exactly when product will arrive. Sign up today! Already have an account? Check on your delivery now!
You need it, and we’ve got it. Setbacks are a thing of the past with our next day delivery. Our distribution centers make daily deliveries to all 27 Famous Supply branch locations, plus deliveries direct to your shop or job site via box truck and stake truck.
Centralized Warranty Processing
We’ve streamlined the warranty process to take care of the headache, so you don’t have to. Spend time focusing on your customers while we deal with the manufacturers. Our Central Warranty Team has developed key supplier relationships with each manufacturer, which helps us facilitate your warranty claims more effectively and efficiently. For plumbing warranty inquiries, call 330-968-0829; for HVAC warranty inquiries, call 330-968-0888
Customer Support Teams
Knowledgeable and experienced sales associates are ready to answer your call. Our Customer Support Teams are here to process your orders by phone and offer you technical support and pricing, inventory, and delivery information. We will provide you with help and solutions so that you may better serve your customers.
- Building Products: 330-475-8233
- Engineered Products: 330-968-2420
- Geothermal: 330-968-0806
- HVAC: 330-475-8230
- Hydronics: 330-968-2291
- Mechanical: 330-475-8232
- Multi-Family: 330-968-0704
- Plumbing: 330-475-8231
Famous pipe services offer cutting, threading, and grooving to simplify the process for you. Pipe cutting up to 24”, pipe threading 1/4” - 2-1/2”. Roll grooving up to 16”. Famous provides professional quality pipe services that meet and exceed your needs. For inquiries, call us at 330-475-8232.
Our product specialists are dedicated to helping you find better business solutions. We are available to assist you with high quality service and technical support. For quick reference of who’s who at Famous Supply, download our Customer Service Guide.
Famous has two world-class valve automation facilities staffed with factory-trained assembly and test technicians. We provide 24/7 field service, valve audits and repair, steam trap surveys, heat trace surveys, field and bench automated valve diagnostics, and instrument and valve calibration. For inquiries, call us at 330-968-2420.
Centralized Job Quoting
Our centralized HVAC, Hydronics, Plumbing, Pipe, Valves and Fittings, LED Lighting, and Building Products quotation specialists are available for all commercial, institutional and residential projects. From large plan specification to design build projects, we provide timely and concise quotes to help with your next job. Allow us to quote your next project, call 800-362-9532
Field Sales Reps/Field Measuring: Kitchen & Bath Job Specification Support
Famous Supply’s experienced team of project estimators will field measure your property for cabinets and can help to determine the complete scope of work for a project. We’ll provide the cabinetry CAD drawings, product specifications, quote the project and assist with your job scheduling to ensure timely product delivery for your job. No project is too big or small.
Hydronic CAD Design
Optimize zones, flow and efficiency of your hydronic system projects with CAD piping schematics for boilers, radiant heating, and piping applications. Properly proportioned drawings can be created for everything from multi-functional heavy commercial to single zone residential systems. The drawings can be used for sizing, bidding, functionality, and serve as a blueprint for installers in the field. All Famous Supply brands of boilers, PEX, tanks, pumps, and accessories are incorporated into the drawings.
Multi-Family Project Management
Famous Supply’s Multi-Family Housing and Property Management Team specializes in new construction, renovations and MRO needs. We can help you with specifications, product options at various price points, design, layout, scheduling and coordination of your entire project. We have one-stop solutions for HVAC, plumbing, cabinets, countertops, windows and doors. Our team is ready to assist you! Call 330-968-0704.