16. Practice Blameless Problem-Solving.

 

Apply your creativity and enthusiasm to developing solutions, rather than pointing fingers and dwelling on problems. Identify lessons learned and use those teachable/ learnable moments to improve our processes so we don’t make the same error again. Get smarter with every mistake. Learn from every experience.

 

 

Read Associate Stories on this Fundamental

 

Marc's Message

This fundamental, when done incorrectly, is not just a business problem, it’s a cultural problem throughout society. How does this change and get...

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Brian’s Message

This fundamental, when done incorrectly, is not just a business problem, it’s a cultural problem throughout society. How does this change and get...

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Jamie's Message

Having worked in IT for about 20 years now, problem solving has been a very big part of my career. I’ll never forget...

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Tara's Message

For me, this fundamental has always been intriguing. In the course of business, adverse situations happen. When they inevitably do, placing blame doesn’t...

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Sherri’s Message

In our line of business, we often run into problems with some of the products we offer. When problems occur, it’s important we...

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