7. Collaborate.

Work as a real team. Collaborate with each other, our customers and our partners to find the best solutions. Don’t argue over who is right. Discuss what is right. Collaboration generates better ideas than individuals working alone.

Mark's Message:

What separates humans from primates?

Chimps and Bonobos are our closest relatives and have brains close to the size of humans. In fact Jay Blaushild and Chimps outperform humans on memory tests. What made humans take a different evolutionary path than primates?

Our brains are wired so we are able to Collaborate.

Chimps and Bonobos can work together to find food or protect the group but they can’t send a man to walk on the moon, explore Mars, create an international space station or deliver product to a customer. Once Chimps find food or fight off the invaders they don’t share and tend to fight among themselves.

Famous has a process to deliver an order and if it never changed or ran into an exception even a Chimp or Bonobo could do it. Delivering an order is easy if no collaboration is required. However, quoting materials for a Kitchen, Bath, HVAC System, Boiler System, Windows etc. requires complex collaboration between the customer and the entire Famous team.

One of the things that sets the Famous team apart from most of our competitors is our ability to collaborate. We have specialists and support staff in place in many areas and we all work together as a team to collaborate on projects from simple to complex. To single out a few people who are exceptional at collaboration would be difficult because the majority of our associates collaborate with others every day.

Remember that the primary reason we are different than other primates is our ability to collaborate and when we do we can create unique ideas and solve almost any problem

Mark Ham
HVAC Training and Technical Support