25. Be Relentless About Continuous Improvement.

Regularly reevaluate every aspect of your role to find ways to improve. Don’t be satisfied with the status quo. “Because we’ve always done it that way” is not a valid response. Find new and innovative ways to get things done better, faster, and more efficiently.

Taylor's Message:

When I think of continuous improvement, I think of the improvements recently completed at the CDC. We are constantly trying to achieve a level service that is beneficial to everybody who relies on the CDC functioning at its best.

One example of this fundamental in action is the new dock layout for our shipping/staging lanes. When the loading team was having issues loading trucks with speed and accuracy, everyone came together and developed a new approach for our dock layout. The dock now has numbered grids with bar codes within each lane to help our associates locate and verify the right product. This helps us load orders onto our trucks more accurately and efficiently.

While the lanes helped with accuracy, what truly has helped us with our goals of continuous improvement is the open line of communication that now exists between teams at the CDC. The associates picking and staging orders and associates that load product from the dock into the trucks give the other constructive feedback so they can improve their efficiency and accuracy.

The CDC team is being Relentless About Continuous Improvement!

Taylor Gascon
Warehouse/Famous Distribution Sebring