4. Deliver Memorable Service The Famous Way.
It’s all about the customer experience. Do the little things, by focusing on the details, as well as the big things, that make someone’s day. Create extraordinary experiences they’ll tell others about. Do the unexpected.
Read Associate Stories on this Fundamental
Marc's Message
I read a quote recently that said “Those who are happiest do the most for others”. To take it a step further,...
Read MoreJohn’s Message
With this week’s fundamental, I really think about how important it is for each associate in every role to live the Famous way...
Read MoreBrad’s Message
All of us have received memorable service sometime in our life. When I think about times I received memorable service, I also reflect...
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