19. Create A Great Impression.

 

Every communication, whether it’s face to face, a phone call, e-mail, letter, or even a voicemail, makes an impression. Pay attention to every interaction to make sure that you’re displaying a tone of friendliness, warmth, helpfulness, and authenticity. Be a pro in everything you do, including how you present yourself.

 

 

Read Associate Stories on this Fundamental

 

Marc's Message

Every person we know or see has dozens and dozens of attributes and character traits. Some are good, and maybe some are not...

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Kevin's Message

Every action we take leaves an impression on others. Those interactions add up to shape perceptions of who we are, and confirm...

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Vicki's Message

Companies that excel in service focus on making people feel good about the relationship with their employees, service and even the product they...

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Olivia's Message

Companies that excel in service focus on making people feel good about the relationship with their employees, service and even the product they...

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Kayli’s Message

Perception is everything. How you are perceived upon meeting someone for the first, or the 100th, time creates a feeling about you and...

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