Bradford White Warranty Claims

Check model number and serial number.

  • Download Bradford White phone app
  • Call Bradford White 800-531-2111
  • Visit their website (warranty drop down)

Bradford will warranty leakers only. All other problems must be called into the Bradford White tech department at 800-334-3393.

  • Defective parts must be replaced, not the entire tank

ALL first year residential tanks (which include from date to date of install and proof must be provided) MUST be returned to Famous Supply for inspection by Bradford White.

Bradford White will pay labor on the first year leakers only. Contractors must ask for the labor and provide bill at the time of return. Bradford White will pay $125 in labor on each tank.

Residential tanks placed in commercial settings only have a 1 year warranty.

Residential tanks and parts

  • 6 year warranty.
  • Labor only on less than one year old tanks and parts.
  • Per Bradford White, NAECA up-charges will be applied to replacement tanks. As a result, warranty starts over with a new replacement tank.

All commercial tanks must be returned to Famous Supply for inspection by Bradford White.

Commercial Tanks and Parts

  • Tanks-3 year warranty
  • Parts-1 year warranty

NEVER throw the original data plate away. NO PLATE, NO CREDIT.

Customer will receive credit when Famous receives credit from Bradford White.

Milwaukee Tool Repair

Did you know you can eliminate the middleman and time wasted to get your Milwaukee tool repaired with free shipment and delivery to your doorstep?

eService is your 24/7 solution for quick, convenient repairs and is best for individual or smaller tool quantities. Your warranty and non-warranty repairs can be done in a week or less. All you have to do is le the claim on, under service; scroll to eService and le your claim. A FedEx shipping label will be provided to return the tool for free. Package your material and drop it o at one
of 8,000 authorized FedEx shipping centers nationwide. The Milwaukee Factory Trained Technicians will repair your tool with genuine Milwaukee parts and return it directly to you!

The date code of the tool will be used to determine if the product is within the warranty period. A copy of the invoice or bill of sale will be required for warranty verification if the date code exceeds the warranty period. Warranty registration is not necessary to obtain the applicable warranty of the Milwaukee Tool product.

Warranty covers the cost of free repairs or replacements and the coverage of products defective in material or workmanship.

Non-warranty covers the cost of repair quote. Products exceeding the warranty period and products within the warranty period, but defective due to normal wear/ tear and abuse can be repaired at your cost. Milwaukee Tool will inform you with their findings and requires your approval before proceeding with repair.

eService is quick, easy, and at your fingertips for all of you Milwaukee Tool repairs.

If you require technical advice, please contact the manufacturer directly or call Famous’ Tech Support Team:

Mark Ham 330-704-7040
Jeff Rosenblum 330-962-2491

Stream33 & Bright33

Stream33 is a new and exciting line of products that Famous Supply is now offering its customers. From faucets, toilets, toilet seats, expansion tanks, and water pans, we also offer garbage disposals and sump pumps. Our Stream33 website will guide you to all the products now available with more to come in the future. Visit the site often to see new products in stock like tubs and showers coming soon to the growing list. The site has installation guides, spec sheets, and warranty information at your fingertips.

If you have any questions regarding Stream33 warranties ONLY, please call 844-481-5004.

Bright33 is also available to our Famous customers. LED Lighting can save you and your customer up to 80% in energy and last up to 25 times longer than traditional light bulbs. They have a long life, are economical, efficient, and environmentally recyclable.

We offer a wide variety of light bulbs and lighting fixtures. Please visit to view all items available. Spec sheets and warranty information are also available on the website.

All Stream33 and Bright33 products may be ordered with any sales associate or on the eFamous app today!

Spring Home Protection

As the saying goes, “April showers bring May flowers.” Consequently, those showers also bring home flooding. Be sure to check out Famous Supply’s stock of sump pumps this season to help prevent major flooding and costly damage to homes.

Warranty periods for the units in the field including Stream33, Zoeller, Liberty, Myers and Little Giant vary with each manufacturer. All defective units need to be returned to Famous. From that point, Famous’ Central Warranty Team will look at the data code/ serial number, date of purchase, and reason of defect to determine if the unit is still under warranty and will be happy to le the warranty for your credit. Please be aware that each manufacturer has different requirements and most have a limited time frame for the warranty.

Famous also carries Honeywell Lyric Wi-Fi Water Leak and Freeze Detectors that can offer your customers peace of mind through alerts about water leaks, temperature that could freeze your pipes, and humidity that could damage valuables before they become costly problems. Ask your sales rep about this invaluable detector.

Famous Supply’s Central Warranty Team is here to le all your warranty claims and follows up with your credit for those warranties.

If you require technical advice, please contact the manufacturer directly or call Famous’ Tech Support Team:

Mark Ham 330-704-7040
Jeff Rosenblum 330-962-2491

Preparing for Cold Weather 
All Year Long

When installing Legend Valve Frost-Free Sillcocks, we hope to instruct you on how to prevent the valve from freezing. Make sure you select the correct length for the application. The length must have at least 2” of the inlet in a heated space for the valve to resist freezing. Sealing all air gaps between the back of the mounting flange, the exterior wall and drilled holes is essential. Seasonally heated or non-heated installation requires an accessible stop-and-waste valve to allow winterization. When installing, make sure there is a five-degree angle drilled. The mounting flange must be flush against the exterior wall.

The T-550’s frost-free feature works by shutting o the water in the building and draining the water downstream of the shutoff. All water lines must be drained.

All defective valves are returned to Legend Valve for testing. If it is found that freezing was the cause, credit will be denied.

Informing your customers of these instructions will help them when the cold weather hits. Instructions are in the box to give to the end user.

If you require technical advice, please contact the manufacturer directly or call Famous’ Tech Support Team:

Mark Ham 330-704-7040
Jeff Rosenblum 330-962-2491

Warranty Tip For Your Turbo Tools

Are you getting the most from your welding tools? What happens if your Turbo tool does not perform to your expectations? Or can I get more from the tool? Your Turbo tools come with a 100% satisfaction guarantee. You can call their tech support at 800-ESAB123. They are happy to share with you everything you can do with their products.

Please make sure you fill out and mail in the warranty card that comes with your equipment, or you can go to and enter the information under “100% Satisfaction Guarantee” then press “Submit.” By doing this, it keeps your equipment registered for a quick and easy warranty. You can count on ESAB to do whatever it takes to make it right for you – from helping you understand a process to helping you with a return, replacement or refund!

This is a quick and easy way to keep you one step ahead of your competition using the proper tools for each application.

If you require technical advice, please contact the manufacturer directly or call Famous’ Tech Support Team:

Mark Ham 330-704-7040
Jeff Rosenblum 330-962-2491

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